Email Evaluation

E-mail Assignment: Criteria for Evaluation

Feature Excellent Good Average Poor Unacceptable
Uses appropriate tone
Shows clarity
Follows e-mail conventions
Includes relevant content


Tone includes the suitable use of capitals and punctuation, correct spelling, and a fitting level of formality.

Clarity means, simply, that the e-mail is clear to its reader, that its essential points are accessible and evident early on.
- Specifically, clarity means that the reader can see who sent the e-mail and what the e-mail refers to.
- As regards this assignment, the student's name should appear the right number of times and in the right places; and the instructor should be able to see clearly that the student's e-mail is in response to the prompt.

Conventions comprise an effective Subject: line, a copy of the prompt, and a close with a signature.
- The Subject: line should be concise - not vague, yet not wordy or too long for the screen.
- The close should be cordial without being unduly intimate; the signature should show the student's full name, one that is the same or nearly the same as that in brackets after the user name.

Content refers to the degree to which the e-mail fulfills the standard purposes of writing.
- The reply should be well organized.
- It should include the needed elements:
* day to be missed
* inquiry as to what will be missed
* other pertinent information?

(adapted from a draft circulated among ISUComm instructors, 8/22/03)